F.A.Q.


what is a cat cafe?

Simply put, we are a place for cat lovers to relax and support our rescue efforts. We are a rescue sanctuary that houses up to 12 cats at a time until they find forever homes. The proceeds of visiting our cat lounge go to provide a safe space for our rescue cats. The cats are free-roaming and our guests are welcome to play and interact with all of our cats. If you choose to purchase any beverages or snacks from our cafe, those items are welcome to be enjoyed in the cat lounge during your visit. Our cafe is 100% plant-based.

To ensure the safely of your children and cats, the age requirements for children are ages 5+. All children ages 5-12 must be accompanied by an adult for cat lounge visits.

We highly encourage online reservations for cat lounge visits. We do offer walk-in experiences, but only subject to availability upon your arrival. The only way to guarantee your visit is to book in advance.

Our cafe is open to the public to grab something to go without reserving cat lounge time.


DO I NEED A RESERVATION?

We don't require reservations, but they are highly encouraged, especially on weekends. We can only accommodate up to 10 guests at a time, so space in our cat lounge is very limited. Booking a reservation is the only way we can guarantee your visit.

ARE MY CHILDREN ALLOWED TO VISIT?

We do allow children to visit the cafe - however, our policy on children is as follows: All children under the age of 18 must have a waiver form signed by a parent or legal guardian, all children under the age of 13 must be supervised by an adult, and an adult may not supervise more than two children at once. For the safety of our cats and small humans we do not allow any children under the age of 5 into the cat lounge. The cafe is a family friendly space and we encourage you to bring your children for the experience.

WHERE DO WE PARK?

Greensboro: A link to parking information provided by the City of Greensboro is HERE. In addition to the parking decks owned by the city, there are private parking lots and street parking. On weekends, there is no time limit for street parking. Some street parking is free for 2 hours on weekdays. There are a couple paid parking lots on Lewis St. close to Bourbon Bowl and at the end of W. Lewis St. near Boxcar and Fat Tuesdays.

Winston-Salem: A link to parking information provided by the City of Winston-Salem is HERE. There is free 2-hour street parking downtown on Cherry St, Spruce Street, some on 6th St. There are a couple parking garages on Cherry St. that are right around the corner from our storefront.

ARE YOU WHEELCHAIR ACCESSIBLE?

Yes! Both locations are fully wheelchair accessible. In fact, the cats are usually extra curious of wheelchairs and love to play on/with them!

WHEN IS THE BEST TIME TO VISIT THE CATS?

That depends on the kind of experience you want. If you want a more playful experience, schedule to come during our opening hours. The cats are typically most active the opening hour until the middle of the afternoon. All visits are different, as we do not expect our cats to perform at all hours of the day. They do need their 12-18 hours of sleep per day after-all! There are always a few cats up and active, even during nap-time part of the day. If you want to share the room with less people, a week day visit is usually best.

DO YOU HOST BIRTHDAY PARTIES?

That depends. If you are talking about a party that is 12+ people, then no. We have found that large groups of people, and especially children ages 5-12 creates a stressful environment for our rescue cats. Our main mission is to provide a safe and relaxing environment for our adoptable rescue cats, and hosting large celebrations typically results in a room full of stressed out cats. However, if you would like to celebrate a small birthday party with us, we totally encourage this. We love for people to celebrate with our cats! We just cannot accommodate large parties. To book your small birthday celebration, you can use our regular booking site.

ARE THESE CATS ADOPTABLE?

Yes! All the cats living here are searching for their purrfect home. We have partnered with Red Dog Farm Animal Rescue Network to facilitate all of our adoptions at both locations.

DO YOU ACCEPT CATS DIRECTLY?

Unfortunately, we are not an intake facility and we cannot accept cats directly into our facility. We do not possess the proper permits to accept cats directly. All of our cats must be fully vetted, spay/neutered and vaccinated before arriving at the cafe.

We realize there is an abundant need for intake resources. HERE is a document you can download with a list of local resources. We recommend reaching out to all the local rescues to see if any of them are able to assist.

CAN I BRING MY OWN CAT?

No, we already have plenty for you here.

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About The Owner

The Crooked Tail Cat Cafe was created by Karen Stratman. Ever since she was a child she had a passion for animals, which led her to devote herself to a life of animal rescue.

In 2017, Karen decided to commit her full attention to opening the first cat cafe in North Carolina. In November that same year she was able to get the doors at the Crooked Tail Cat Cafe open. We’ve saved countless cats since the cafe opened, and we plan to keep going!